Many people do business via phone, fax, email and never ever meet the person they are dealing with. They each build a trusting relationship with the other person and business happens.
Often times they will learn many things about each other. Important dates, crisis, family, triumphs, graduations, sports, holidays etc. Your long distance contact could even be a sounding board for you. But it is the feeling of trust that is build between these people that cements the relationship and builds the bond so that business can work.
Do you remember ever meeting with a person you knew but had never met? A long distance contact/affair? It happens all the time.
The imagination is a great thing and if I didn't tell someone I was 6' 6" tall, they may have imagined that I was short. I'm sure you've had some imagined views of people you later met and found yourself to be out in left field. It's like listening to a story on the radio where you have to conger up the images in your own mind from what you're being told vs TV or the Movies where they do it all for you.
Anyway, I don't want to get off track here
Network marketing was generally a face to face business selling cosmetics to your friends and neighbours, but this is changing with some companies expanding with products which will transcend all types of customers, business, industry and countries. Network marketing has moved to new heights in sales.
Internet & Email puts you right in your customers office. Now of course you can put your picture on your correspondence and even describe yourself if you like. You can put your full profile and let out all your 'secrets' right on your website 'blog' or 'ezine'. The good part of this is that you become a real person to whoever reads it. They can already relate to you in one way or another. Good or bad.
People doing business with people. Let's get back to the topic.
I spent a long time in the Steel Service Centre industry and did big business with steel mills all over the world. I remember meeting lots of managers but often my buyers would we not meet the office salesperson we were dealing with on a day to day business. The only thing they had in common was the product and the fact that they both new their manager managers had met.
Often times a company will have a relationship or contract with another company for supply of goods & services. This business, although it appears to be company doing business with a company, is really people doing business with people. If the people can't make it work, the contract ends. When you set up a contract like this, the deal has to be good for all parties concerned.
Remember, a great portion of your business could be done with your Long Distance Contact. Someone who trusts you do live up to what you've said. Sometimes business will follow the person when that contact person leaves the company and goes to a competitor. Either buying or selling, this is a real breakthrough for any business but for a small business, well, I guess it makes you a big business in your customers eyes.
Live up the their expectations. Give them more than they asked for, more than you promised, more than they expected.
I'm Rod Winning - President
http://www.winningfairways.com
Rod Winning is the president of Winning Fairways Inc. Promotional Products for Success Rod has a background in business. info@winningfairways.com
Article Source: http://EzineArticles.com/?expert=Rod_Winning
Thursday, July 12, 2007
Hey - I'm a Customer, Give Me a Chance to Talk!
Sure the real estate market is down all across the United States. And it's especially soft in Florida, where my home is.
Bernadette, my wife, and I are debating whether to build a new home or do some extensive remodeling in the one we are living in.
If I had to place a bet I'd say we're going to do the remodeling. But that doesn't mean we don't look at new home models. And we did this last week-end.
Remember - it's a soft market down here. But please, it doesn't excuse stupidity and patheticism - I just invented that word!
First things first - appearance still counts! The sales woman's wig made Leslie Stahl's hairstyle look fabulous.
The linen skirt the sales person was wearing looked like she had slept in it - for two weeks.
She greeted us with a warm "Hello" and it went downhill from there.
She didn't ask us our names.
She didn't ask us to sign the sales register. How in the world would there ever be a way to follow-up?
She didn't ask a single question.
Here's what she told us:
There were many different plans we could choose from in the builders design book.
She told us we can build a new home from these floor plans and save "Lots of thousands of dollars."
She added, "you can take the house and shrink it, expand it, make certain rooms bigger or smaller, change the pool, add wiring or speakers or a waterfall, use a top-of-the-line range, or have my brother-in-law build it for you."
Look - I can't make this stuff up.
She wanted us to look at the one-story version of the house she was showing us. Never mind that I need a second story for my office.
She said we could save $100,000, because this was a "Soft opening," and the price would be going up next week. "Gee" I've never heard that one before.
As we were leaving she said to us, "Be sure to send all of your friends over to see our new model."
I seldom get headaches. But as I left this model my head ached.
I couldn't believe what we just experienced.
It was a lesson on everything, and I mean everything, you should never do.
Because she didn't stop talking she didn't start selling.
There is no cure for what this woman has. It goes beyond sales babble!
If she were being paid by the word - she'd be a multi-millionaire.
Well to be sure I can't help her - but there's a chance I can help you.
One simple step to make the second half of 2007 even better for you, than the first half.
There is nothing more important to you than investing in your personal growth and development and doing what's necessary to sharpen your selling skills.
Whether your goal is to just make your sales plan, exceed your sales plan, or become the superstar of your company and your market place - these learning tools will help you achieve your goals.
Your personality alone, doesn't qualify you as sales professional. But your sales results and sharpened selling skills will.
There's still time for you to become the best you can be!
Visit my website for some extraordinary sales tips and learning tools. It's a small step that can yield big results for you.
And always remember - hey I'm a customer, give me a chance to talk!
Jim Meisenheimer is the former Vice President of Sales and Marketing for Baxter International and is the creator of No-Brainer Sales Training. His sales techniques and selling skills focus on practical ideas that get immediate results. You can discover all his secrets by contacting him at (800) 266-1268 or e-mail: jim@meisenheimer.com
Article Source: http://EzineArticles.com/?expert=Jim_Meisenheimer
Bernadette, my wife, and I are debating whether to build a new home or do some extensive remodeling in the one we are living in.
If I had to place a bet I'd say we're going to do the remodeling. But that doesn't mean we don't look at new home models. And we did this last week-end.
Remember - it's a soft market down here. But please, it doesn't excuse stupidity and patheticism - I just invented that word!
First things first - appearance still counts! The sales woman's wig made Leslie Stahl's hairstyle look fabulous.
The linen skirt the sales person was wearing looked like she had slept in it - for two weeks.
She greeted us with a warm "Hello" and it went downhill from there.
She didn't ask us our names.
She didn't ask us to sign the sales register. How in the world would there ever be a way to follow-up?
She didn't ask a single question.
Here's what she told us:
There were many different plans we could choose from in the builders design book.
She told us we can build a new home from these floor plans and save "Lots of thousands of dollars."
She added, "you can take the house and shrink it, expand it, make certain rooms bigger or smaller, change the pool, add wiring or speakers or a waterfall, use a top-of-the-line range, or have my brother-in-law build it for you."
Look - I can't make this stuff up.
She wanted us to look at the one-story version of the house she was showing us. Never mind that I need a second story for my office.
She said we could save $100,000, because this was a "Soft opening," and the price would be going up next week. "Gee" I've never heard that one before.
As we were leaving she said to us, "Be sure to send all of your friends over to see our new model."
I seldom get headaches. But as I left this model my head ached.
I couldn't believe what we just experienced.
It was a lesson on everything, and I mean everything, you should never do.
Because she didn't stop talking she didn't start selling.
There is no cure for what this woman has. It goes beyond sales babble!
If she were being paid by the word - she'd be a multi-millionaire.
Well to be sure I can't help her - but there's a chance I can help you.
One simple step to make the second half of 2007 even better for you, than the first half.
There is nothing more important to you than investing in your personal growth and development and doing what's necessary to sharpen your selling skills.
Whether your goal is to just make your sales plan, exceed your sales plan, or become the superstar of your company and your market place - these learning tools will help you achieve your goals.
Your personality alone, doesn't qualify you as sales professional. But your sales results and sharpened selling skills will.
There's still time for you to become the best you can be!
Visit my website for some extraordinary sales tips and learning tools. It's a small step that can yield big results for you.
And always remember - hey I'm a customer, give me a chance to talk!
Jim Meisenheimer is the former Vice President of Sales and Marketing for Baxter International and is the creator of No-Brainer Sales Training. His sales techniques and selling skills focus on practical ideas that get immediate results. You can discover all his secrets by contacting him at (800) 266-1268 or e-mail: jim@meisenheimer.com
Article Source: http://EzineArticles.com/?expert=Jim_Meisenheimer
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